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What Customers Say
08:43 22 Oct 18
Services are ok. But they don't pick up the phone. Out 3 calls I make, 2 will go unanswered. It's so hard to make an appointment.
08:15 03 Sep 18
Had a package with them, however they were always full when I tried to book for an appointment. Hardselling after every session. They will waste 30-45 mins of your time after the session to force you to spend money. Never seen a parlour that desperate for business. Just hoping to use up my package fast so I don't have to see them again.
13:17 27 Jul 18
I would have given them a half star if Google had allowed me to. I approached them for a Turmeric Zen Massage because I had a voucher. When I called for an appointment, they were receptive to me at first and then when I realised I had a voucher, suddenly there was no appointment until September. When I asked for the September appointment, she said you have "try" calling August end for that. The customer service executive was rude and dismissive. Why give out coupons if you don't want people to use them??? I am tearing up mine.
07:07 22 May 18
I been doing the spa massage & facial for many donkey years.Good service & reasionable price too
13:04 25 Apr 18
If having 1 beauty consultant to talk to you after your facial is bad enough try having 1 beauty consultant plus your beautician yapping away behind and both power up to push you into signing a package and if you refuse they will use personal attack like “If you dont maintain your skin then your husband will run away with other women” How is this ethical at all and it totally cross the line. Bad attitude and customer service follows when you leave without signing any package. Will be lucky if you manage to get away. Please do not go there even you have a free trial. Bad bad experience totally.
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About Venus Skin Aesthetic Institute
Venus Skin-Aesthetic Institute embodies beauty with its prime selection of treatments that aids in enhancing facial features to the best of its abilities. Treat marred and aged skin to a restorative facial or undergo complete hair removal with their exclusive SPT services. Venus Skin-Aesthetic Institute also provides restoration for the body with relaxing spas and massages to complete a holistic well-being session.